Information Security Policy

www.ngananhphat.com is fully committed to protecting the absolute privacy of our customers’ information. Please read this Privacy Policy carefully to understand our commitments, aimed at respecting and safeguarding the rights of our website visitors.

 1.  Purpose of Collecting and Using Information

Personal information collected through www.ngananhphat.com is used for the following purposes:

• • Supporting customers during the purchasing process.
  • Processing orders, providing services, and delivering requested information.
  • Addressing inquiries and responding to customer feedback.
  • Providing the latest updates on products, services, news, events, or recruitment (if you subscribe to our email notifications).
  • Researching and improving website content and interface.
  • Conducting promotional activities related to the products and services of Ngan Anh Phat Co., Ltd.

2.  Scope of Information Collection

To use our services and information, customers are required to provide the following basic personal details:

• • Personal Information: Full Name, Phone Number, Address, Email.
  • Transaction Information: Product name, Quantity, Delivery time.

Note: All declared information must be accurate and lawful. www.ngananhphat.com shall not be liable for the legality of information declared by customers.

Additionally, we may automatically collect data related to your browsing behavior, including:

• • Number of visits, pages viewed, and links accessed.
  • Information from your web browser such as: IP address, browser type, language used, and access time.

3.  Information Retention Period

Your personal information will be retained until you request deletion. Deletion requests should be sent via email to: sales@ngananhphat.com.

4.  Access and Modification of Information

You may access and edit your personal information at any time through appropriate links provided on our website.

5.  Sharing Personal Information

We are committed not to disclose your personal information to third parties, except in the following cases:

• • Market Research: We may hire independent agencies to conduct market research. Your information may be shared with these agencies under binding confidentiality agreements, strictly limited to project purposes.
  • Legal Requirements: We may disclose information upon lawful request from competent government authorities, or when deemed necessary to protect our legal rights, or in emergencies to safeguard the personal safety of other members.

6.  Security of Personal Information

By submitting your personal information to us, you agree to the terms outlined in this Privacy Policy. www.ngananhphat.com commits to securing your personal information by applying industry-recommended security technologies.

Note: Due to technical limitations, no data transmitted over the internet can be guaranteed 100% secure. We cannot assure absolute safety of information, nor accept liability for unauthorized access arising from customers voluntarily sharing personal data with others. If you do not agree with the terms stated above, we advise you not to provide personal information to us.

We recommend that you keep your access password secure and not share it with anyone. If using a shared computer, please log out or close all website windows after use.

7.  Anti-Spam Policy

www.ngananhphat.com confirms that we only send emails to customers who have registered or used our services. We do not sell, lease, or rent your email to third parties.

If you accidentally receive unsolicited emails, please click the unsubscribe link provided, or notify the management team directly at itnap@ngananhphat.com.

8.  Policy Changes

We reserve the right to update or change this Privacy Policy at any time without prior notice to meet operational needs or customer feedback. Upon revision, we will update the “Last Updated” date (if applicable). By continuing to use our website after updates, you acknowledge and agree to comply with the new Privacy Policy.

This policy only applies to www.ngananhphat.com and does not cover third-party websites that may advertise or link here. We encourage you to carefully read the privacy policies of third-party websites before providing personal information to them.

9.  Contact Information

We understand that protecting your personal information is our responsibility. If you have any questions or feedback regarding this Privacy Policy, please contact us via:

• • Hotline: 02513 857 563
  • Email: itnap@ngananhphat.com